Indian / Foreign Origin - A stand alone outlet or chain that was operating throughout the assessment period

1. QSR - Primarily offering “quick-service” food of any cuisine
2. Cafe/Juice Bar - Primarily offering juices / coffee / tea / smoothies / other non-alcoholic beverages with light snacks
3. Ice-cream & Dessert Parlour - Primarily offering ice-creams / gelatos / frozen desserts / pastries / cakes / other sweets & desserts
4. Pub & Bar - Primarily offering alcoholic beverages (beer / wine / liquor) and selective food items within the premises
5. Speciality Restaurant - Primarily offering Depth & Width in Single Product Assortment
6. Dine-In - Primarily offering dine-in food of any cuisine
7. Bakery - Primarily offering bakery cuisine
8. Unique Food Service Concept / Format - For eg staff-less/ paper-less/ cash-less/ drive-through/ green/ kiosks in non conventional locations

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A food court that has a common foodservice area offering multiple cuisines / brands / formats / concepts in a standalone location or within a facility (eg. Cinemas, Malls, Travel Retail, Entertainment Centres, Office Complexes, Leisure Locations, Hospitals etc. ). A food court may have counters of multiple food vendors with a common area for self-serve dining / take aways or may have multiple outlets with dine in facility.

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An outstanding story of Cloud kitchens- single brand, multi-brand, store front, no storefront – showcasing their cloud / dark kitchen concept, ideas, execution strategy, implementation stages and payoffs/ results.

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An outstanding story of business transformation in 2023 with details of planning, execution strategy, implementation stages and payoffs/ results.

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Outstanding Innovation/s by Food Service Retailer/ Operator with unique idea/s and strategy enhancing or differentiating it’s proposition in any of its operations- unveiled in 2023– with details on its execution and results in terms of effectively serving customers ‘New’ needs, creating differentiation, engagement of customers or multi stakeholder, increased sales/ consumption with positive feedback/ coverage/ and recognition. Nominations may be filed in multiple categories as below:

1. Marketing & Promotions
2. Customer Service/ Experience/ Acquisition
3. Employee Practices
4. Production, Processing & Packaging
5. Menu Design, Display & Presentation
6. Ordering, Payment & Delivery
7. Business Support
8. Any Other Functional Area

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An outlet launch in 2023, having drawn significant consumer, industry and media attention.

Nominations may be filed in multiple categories by Food Service Retailer/ Operator in the following categories:

1. Debut Outlet
2. New Outlet
3. Flagship Outlet
4. Concept Restaurant / Café/ Speciality format

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2023 Success stories of Effective Tech Implementations – with details of execution strategy, implementation stages and payoffs/ results - in areas like:

1. Technology Adoption
2. Ease of Doing Business
3. Loyalty Program implementation
4. Digital Supply Chain Transformation

Nominations may be filed in multiple categories by Food Service retailers/ operators.

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A Success Story of ONE Specific Outlet (operated by a FS global major / national or local company with a chain of restaurants or just one outlet) operational since 1st Jan, 2022 or before having shown outstanding performance in terms of YOY Growth in per sq.ft. revenues.

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An outstanding story of market expansion in 2023.

1. New Market Penetration
2. Trading Area Growth
3. Store Count Augmentation
4. Acquisition of New Customer Segments

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The Quick Commerce Food & Grocery Retail Aggregator has demonstrated exceptional service by offering a platform or service that enables the efficient aggregation and prompt delivery of food and grocery items to customers within a short timeframe.